Terms & Conditions

Who We Are

Mister Packaging ("Mister Packaging," "we," "us," or "our") is a packaging manufacturer based in Southern California, serving the region since 1994. We specialize in military packaging, custom crates, and foam fabrication for commercial, industrial, and government clients.

Acceptance of These Terms

By accessing or using our website, or submitting any contact or quote-request form, you confirm that you have read, understood, and agree to these Terms and to our Privacy Policy, which is incorporated by reference. These Terms apply to all visitors and users of the site.

Eligibility

You must be at least 18 years old to use this website. If you are using the site on behalf of a company or organization, you represent that you are authorized to do so. You agree that all information you provide is accurate, complete, and up to date.

Use of the Website

You agree to use this website only for lawful purposes and in a manner that does not harm, disrupt, or interfere with the site or other users.

You agree not to:

• Violate any applicable laws or regulations;
• Submit false, misleading, or fraudulent information;
• Attempt unauthorized access to the site, servers, or systems;
• Introduce viruses, malware, or harmful code;
• Interfere with site security or performance; or
• Copy, scrape, or harvest website content without permission.

We reserve the right to restrict or terminate access for misuse of the site.

Website Availability

We reserve the right to modify, update, suspend, or discontinue the website, or any part or feature of it, at any time and with or without notice. We do not guarantee that the website will always be available, uninterrupted, or error-free, and we may restrict access for maintenance, security, or other operational reasons. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the website or any part of it.

Quotes, Consultations, and Orders

Information on this website is provided for general informational purposes only and does not constitute a binding offer.

When you submit a request, we may provide a quote, consultation, or project analysis with no obligation. All quotes are estimates based on the information provided and may change based on final specifications, materials, quantities, compliance requirements, or other project factors. Quotes may also have an expiration period if stated.

No order is binding until it is accepted by us in writing. Once accepted, the order will be governed by the applicable written agreement, quote, or purchase order.

Customer Responsibilities and Specifications

You are responsible for providing accurate and complete project information, including dimensions, drawings, specifications, compliance requirements, and any relevant updates. We are not responsible for delays, additional costs, or performance issues resulting from incorrect, incomplete, or changed information provided by you after submission or approval.

Compliance and Controlled Information

We may work to meet applicable industry or government packaging standards when agreed to in writing, including but not limited to MIL-STD-2073, MIL-STD-129, ASTM D4169, and ISPM-15. Any references to standards or certifications describe our capabilities and do not guarantee results unless explicitly stated in a written agreement.

Do not submit classified, export-controlled (including ITAR or EAR), or otherwise restricted information through this website or its forms. If your project involves such information, contact us directly so we can arrange a secure and appropriate method for handling it. You are responsible for identifying any compliance or handling requirements in advance.

Intellectual Property

All content on this website, including text, graphics, logos, images, videos, and design elements, is owned by or licensed to Mister Packaging and is protected by applicable intellectual property laws. You may view or share content for personal, non-commercial reference with proper attribution. You may not copy, reproduce, modify, distribute, or use our content for commercial purposes without prior written permission.

Ownership of designs, drawings, deliverables, and other work product created specifically for your order is governed by the applicable signed quote, purchase order, or written agreement for that order. In the absence of such terms, custom designs, engineering work, and related outputs created by us remain our intellectual property.

Your Submissions

By submitting information through our forms or communication channels, you confirm that you have the right to provide it and that it is accurate. You grant us permission to use the information you submit solely for the purpose of responding to inquiries, providing services, and fulfilling project requirements, in accordance with our Privacy Policy.

Do not submit confidential information unless you have a separate written confidentiality agreement with us.

Electronic Communications

When you use our website, submit a form, or send us an email, you consent to receive communications from us electronically, such as by email or through the contact details you provide. You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.

You may withdraw your consent to receive non-essential electronic communications at any time, although we may still need to contact you regarding your inquiry or order.

Third-Party Links

Our website may include links to third-party websites, including social media platforms such as Facebook and LinkedIn. We are not responsible for the content, policies, or practices of third-party websites. Your use of third-party services is at your own risk and subject to their terms and conditions.

Disclaimers

This website and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not guarantee that the website will be uninterrupted, error-free, secure, or that any content is accurate, complete, or current. Any warranties related to our services or products are provided only in the applicable written agreement, quote, or purchase order.

Limitation of Liability

To the fullest extent permitted by law, Mister Packaging and its officers, employees, and agents shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including the loss of profits, data, or business opportunities, arising from your use of the website.

To the extent liability cannot be excluded under applicable law, our total aggregate liability arising out of or relating to your use of the website shall not exceed one hundred U.S. dollars (US$100.00). This limitation applies solely to website-related claims. Liability relating to any specific order shall be governed exclusively by the applicable written agreement, quote, or purchase order.

Indemnification

You agree to indemnify and hold harmless Mister Packaging and its officers, employees, and agents from any claims, damages, liabilities, losses, or expenses (including reasonable attorneys' fees) arising from:

• Your use of the website;
• Your violation of these Terms;
• Your submission of restricted or unlawful information; or
• Your violation of any rights of another party.

Force Majeure

We will not be liable or responsible for any failure or delay in performance caused by events beyond our reasonable control, including but not limited to acts of God, natural disasters, fire, flood, earthquake, severe weather, epidemic or pandemic, war, terrorism, civil unrest, government action or restrictions, labor disputes, shortages of materials or supplies, transportation or shipping delays, utility or power failures, and failures or interruptions of internet, hosting, or telecommunications services.

General Provisions

Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be limited or severed to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Waiver

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of that right or provision. Any waiver shall be effective only if made in writing and signed by an authorized representative of Mister Packaging.

Assignment

You may not assign or transfer these Terms, or any rights or obligations under them, without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets.

Entire Agreement

These Terms, together with our Privacy Policy and any applicable signed quote, purchase order, or written agreement, constitute the entire agreement between you and Mister Packaging regarding your use of the website and supersede all prior understandings relating to that subject matter.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

Changes to These Terms

We may update these Terms at any time. When changes are made, we will update the "Last Updated" date above. Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.

Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to its conflict-of-law principles. Any disputes arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the state and federal courts located in Orange County, California, where permitted by law.

Contact Us

If you have questions about these Terms, please contact us: